Drivers Terms and Conditions

The Agreement details of our  chauffeur service that will be performed by the Driver in accordance with these terms. The Driver acknowledges that full compliance with these terms is required and that they are in no way permitted to accept or handle customers’ bookings, and can instead only accept bookings from us ,LC Travel Ltd, as an TfL operator .

Agreed Rates and Procedures 

The Company will organize and advise pick up times for each customer and forward the chauffeur request details to the Driver as and when required. The request details will confirm the customer’s address, destination, and agreed mileage for the trip. The chauffeur request will be sent to the Driver via  WhatsApp or e-mail and must be responded to within 10 hours of receipt to be confirmed. Waiting time, tolls and car parking can be claimed by the Driver as agreed by the Company. On all our contracts the first hour of waiting is free on airport pick up. Claims for waiting time, parking and tolls must be received by the Company within 24 hours of completion of the job. 

Vehicle Mileage 

No ‘empty’ journey costs are payable by our company. Our company only pays when the Driver carries passengers. Excessive mileage will not be paid by the company unless there is due reason for this, and the Company agrees to pay. The Company will not unreasonably withhold its consent to requests for excess mileage if the claim is justified and evidenced. The Company must receive excessive mileage claims within 24 hours of completion of the job. 

Cancellations 

The Company will pay no cancellation charges if a chauffeur request is cancelled prior to the vehicle allocated by the supplier having commenced its journey. If a job is cancelled after the Driver has commenced the journey that is the subject of the Chauffeur request the Company will consider a reasonable request for a cancellation payment made by the Driver. 

Payment Terms 

We  will send out an invoice to you for all jobs that were subject to a chauffeur request. Payment will be made by BACS to the Driver’s designated bank account on weekly basis  of the job completion. The Driver should provide the Company with appropriate bank details 

No Employment 

• During the term of this Agreement, it is agreed that the Driver’s status vis-a-vis the Company is that of independent contractor and not an employee of the Company. Nothing in this Agreement shall constitute a partnership between the Company and the Driver. The Driver shall not have the power or authority to bind the Company. 
• The relationship between driver and LC Travel Ltd will be that of principal and agent and nothing in this agreement shall render you an employee, worker, or partner of LC Travel Ltd and you shall not hold yourself out as such. 
• This agreement constitutes an agency agreement and not a contract of employment and accordingly you shall be fully responsible for and shall indemnify LC Travel Ltd for and in respect of: 
• The Driver agrees that they will be responsible for the payment of any tax, social security contributions or other statutory levy, or deduction which may be due in relation to any consultancy fee, commission, or expenses payable pursuant to this Agreement. 
• The Driver is responsible for any VAT payable to HMRC on any amounts payable under this Agreement.
• The Driver accordingly agrees fully to indemnify and to keep fully indemnified the Company against all and any liabilities for income tax, social security contributions or other statutory levy, deduction or impost arising in respect of any fee payable under this Agreement 

Drivers 

 Access to LC Travel Ltd Chauffeur Services is only permitted where you have registered. 

• you must be at least 21 years old (or the requisite age of majority in the jurisdiction in which you are based, if older)  

• you must hold a full DVLA, Northern Ireland, or other EEA stated driving licence that is at least three years old  
• you must have the right to live and work in the UK. 
• you must hold a private hire driver licence and you must own a vehicle with an appropriate private hire vehicle licence. 
• All Drivers must be of smart appearance. Suit, tie, shirt, and shoes are the required dress under this agreement. 
• Drivers must not use handheld telephones whilst driving. 

• Drivers must not smoke in the presence of customers. 
• Drivers must ensure upon arrival at a collection point that the customer is the correct individual. 
• Drivers must assist customers with luggage and be always polite. 
• Name boards – Drivers must carry iPad (plane name board) when meeting customers for airport pick up booked by the company. 
• The supplier and  drivers must not solicit business from any customer, if we have these type of complaint, we are requested to report to TFL.

Driver Details 

The drivers should inform us within 7 days of any changes of address, telephone, e-mail address, bank details or VAT status. The Driver must ensure that they are contactable by Phone or email. 

Confidentiality 

The Driver will keep confidential all matters pertaining to this agreement and the business of the Company and will not discuss or divulge to any third party (including customers) any information which is obtained by reason of this Agreement and/or the relationship with the Company. 

Insurance / Licenses 

The supplier must ensure that all vehicles allocated to transfers booked by us, have a valid Private Hire Licenses and appropriate insurance. Drivers and their vehicles must always be compliant with all laws and regulations. The Company require a copy of all documents, registrations, licenses, policies etc. pertaining to the Driver complying as foresaid. 

Customer Service 

The Company is committed to providing a First-Class service to all its customers. Accordingly, all Drivers will always employ the highest standards of service possible. The Company reserves the right to withhold payment in the case of serious complaints received from customers about a Driver. 

Vehicles 

The supplier must ensure that all vehicles will be a maximum of five years old, be air-conditioned and carry hands free mobile which the driver can use legally whilst the vehicle is in motion. All vehicles provided should be free of mechanical defects and be regularly maintained- Vehicles should be of the highest standard.  

 Entire Agreement 

These Terms and Conditions represent the entire understanding relating to the use of the Website and supersede all other statements, representations, or warranties (whether written, made by email or oral) made by us. 

Nothing in these Terms and Conditions shall affect the liability of either party in respect of any misrepresentation, warranty, or condition that it makes fraudulent